We build AI for stores that can't afford mistakes.
Peptide is a small, focused team building AI tools for WooCommerce and WordPress storefronts that operate in regulated industries — research peptides, supplements, CBD, age-restricted goods, and other categories where one off-script answer can trigger a payment-processor review or a regulator's letter.
Our flagship product, Peptoid, is a compliance-filtered AI customer-service chatbot that ships as a WordPress plugin. It indexes only your own published store content, runs every response through a dedicated compliance layer that blocks medical claims, legal advice, and off-label suggestions, and keeps a full audit trail of every conversation. Setup takes about fifteen minutes.
We're engineers and operators who've worked the support inbox, dealt with chargeback disputes, and watched a single bad customer interaction unravel a partnership. Peptoid is the tool we wished existed: an assistant that helps customers without saying anything that shouldn't be said. Powered by state-of-the-art AI models and a custom retrieval architecture, hosted on US-based infrastructure, and built to scale alongside your store.
Questions, feedback, or partnership ideas? support@peptide.bot.