Pricing

Simple pricing for serious stores.

No seat fees. No surprise overages. Two plans, both built around what you actually need to run a compliant storefront.

Base

$49/mo

For single-store operators getting started with AI customer service.

  • Claude Sonnet model
  • 500 messages per day
  • 1 WooCommerce site
  • Basic analytics dashboard
  • RUO compliance filtering
  • AES-256-GCM encryption
  • Custom answers (50 entries)
  • Email support
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Most popular

Pro

$149/mo

For serious operators running multiple storefronts at scale.

  • Claude Opus (flagship model)
  • 5,000 messages per day
  • Unlimited WooCommerce sites
  • Webhook integrations
  • Full CRM sync
  • Lead capture & sales flows
  • White-label branding
  • Priority support (24h SLA)
Start Pro trial

FAQ

Answers to common questions.

Can I switch plans?+

Yes. You can upgrade or downgrade at any time from your dashboard. Changes take effect immediately and your billing is prorated.

What happens after the trial?+

After your 14-day trial, you choose a plan. If you don't subscribe, the widget continues to load and display your business contact information so no customer is left without a path forward.

Do you offer refunds?+

Yes. If you're not satisfied within the first 30 days, we'll refund your payment in full. No questions asked.

What makes Peptoid different from a generic AI chatbot?+

Peptoid is built specifically for regulated storefronts. It filters therapeutic claims, dosing language, and biological mechanism discussions automatically. Generic chatbots will get you a warning letter.

Can I use Peptoid on multiple stores?+

Base is limited to one site. Pro includes unlimited sites under one license. You can manage every storefront from a single dashboard with per-site analytics, leads, and custom answers.

What is the difference between Sonnet and Opus?+

Sonnet is fast and accurate for most customer questions. Opus is the flagship Anthropic model — it handles nuanced policy questions, multi-step reasoning, and edge cases more gracefully.

Do you store customer personal information?+

Only what is necessary to deliver the service. Chat transcripts are retained for analytics and you can purge them at any time. Leads are stored only when a customer explicitly submits them.

Can I cancel at any time?+

Yes. Month-to-month with no long-term contract. Cancel from your dashboard and the service continues through the end of your billing period.

Try Peptoid free for 14 days.

No credit card required. Cancel anytime.

Start free trial